Terms & Conditions
A booking can be done through instant booking or inquiry booking depending on Bali Kini Holidays and vendor’s agreement and vendor’s service availability. The product’s pricing is in IDR (Indonesian Rupiah) and other currencies but the final settlement will be in IDR using exchange rates provided by bloomberg.com.
For every successful booking transaction the user / buyer will get a voucher and receipt of payment through email. The voucher is a proof of valid transaction. The email could go to your spam box, please check your spam box. If the email goes to your spam box, please mark it as’ As Not Spam’ for your future benefit. Should you not receive the voucher, please contact us at balikiniholidays@gmail.com User / buyer should print the voucher or save the voucher in their gadget (e-voucher) as the user must show it to Bali Kini Holidays staff. Payment security All payments using credit cards (Visa and Mastercard) and Debit cards are processed via Payment Gateway as a payment processor secured by International Standard Security Scanning encrypted with 128 bit SSL.
Usage of vouchers policy The usage of vouchers should be according to Bali Kini Holidays terms and conditions and listed vendor’s terms and conditions. Listed vendors are the sellers that provide the products and / or services. Confirmation of bookings Bookings made online are confirmed and spaces will be blocked once (partial) payment is made and received by the company.
PAYMENTS
For payments we accept international bank transfers, Credit Card and Paypal. To avoid disappointment because space is not available on the requested day we suggest that payment is arranged at least one week before the intended day of the activity. Paypal payments can be made without any restriction until 24 hours before the date of the activity. In case a Paypal payment is made less than 24 hours before the tour: Paypal makes random payment reviews, after which the payment will be cleared or canceled by them. Payment reviews can take up to 24 hours, during which Paypal can still cancel the transaction. As long as the payment has not been received on the Paypal account the booking is considered as not being paid for yet. Bali Kini Holidays will block the requested spaces but payment must be settled by other means at the time of pick up. In case the Paypal payment is cleared shortly afterwards the Paypal payment will then directly be 100% refunded by Bali Kini Holidays. Paypal Echeques are not accepted for the payment.
For cancellations made 0 – 2 days before scheduled arrival Refund is 0%
Cancellations Made 3 – 10 days before scheduled arrival Refund is 100%
Force Majeure
Bali Kini Holidays operates under all normal weather conditions, which also can include rain. Incase of rain or bad weather, we will check the condition first to see if it is safe to carry out the activity, if not, the activity will be canceled and the funds will be refunded
